eISSN:2148-0710 - pISSN:1301-6229 English
Anasayfa  |  Künye   |  Haberler  |  İletişim

Menü

Hızlı Erişim







Abstract


The Effect of Emotional Labor on Employee Well-Being
The aim of this study is to examine the effects of employees’emotional labor behaviors on their well-being. In the explanatory study including hypotheses, a survey was conducted on 233 employess in the service sector. According to the findings, it was revealed that surface acting and genuine emotion had a positive and significant effect on both life wellbeing and psychological well-being, that deep acting does not significantly affect life wellbeing and psychological well-being. It was also observed that only genuine emotion had a positive and significant effect on workplace well-being, that the effect of surface acting and deep acting on workplace well-being is not significant. As a result, recommendations for further studies have been made.

Keywords
Emotional Labour, Employee Well-Being, Service Sector, Psychological Well-Being, Subjective Well Bei


Gelişmiş Arama


Duyurular

    Yayın Kabulü

    Makale gönderme ve kabul işlemleri artık DERGİPARK sitemimiz vasıtasıyla gerçekleştirilmektedir. 

    UYARI!! LÜTFEN GÖNDERECEĞİNİZ MAKALELERİ YAZIM VE YAYIN KURALLARIMIZA GÖRE YENİDEN GÖZDEN GEÇİREREK GÖNDERİNİZ.



Adres :
Telefon : Faks :
Eposta :dergi@ekevakademi.org

Web Yazılım & Programlama Han Yazılım Bilişim Hizmetleri